Refund Policy

Last updated: July 18, 2026

VIP Subscriptions

Eyelid VIP is a recurring monthly subscription billed through Stripe. By subscribing, you authorize Eyelid to charge your payment method on a recurring basis until you cancel.

Cancellation

You may cancel your VIP subscription at any time through your account settings or the VIP management portal. When you cancel:

• You will retain VIP access until the end of your current billing period
• You will not be charged for the next billing cycle
• No partial refund is issued for the unused portion of the current billing period

Refund Eligibility

Because VIP grants immediate access to digital benefits (exclusive communities, ad-free browsing, member perks), subscription charges are generally non-refundable once a billing period has started.

We may consider refunds on a case-by-case basis for:

• Accidental duplicate charges
• Technical errors that prevented you from accessing VIP benefits
• Charges made in clear error

Requesting a Refund

To request a refund review, contact us through our Contact page within 14 days of the charge in question. Include your account email and the date of the charge.

Failed Payments

If a payment fails, we will attempt to notify you and may retry the charge. Continued failed payments may result in your VIP subscription being paused or cancelled.

Changes to This Policy

We may update this Refund Policy from time to time. Continued use of Eyelid VIP after changes take effect constitutes acceptance of the revised policy.